You will have thirty (30) days from the Purchase Date to cancel the products or services (the “Cancellation Period”), in which case the Company will refund your payment for the applicable Product and Service Term during the Cancellation Period. You agree that you will make any cancellation request by way of a general request that you submit through the Company’s ticketing system. Except as set forth above, your payment for any products or services shall be non-refundable.